Open Arms provides free and confidential nation-wide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger. Support is also available for relationship and family matters that can arise due to the unique nature of the military lifestyle.

Open Arms counsellors have an understanding of military culture and can work with clients to find effective solutions for improved mental health and wellbeing.

Open Arms provides the following services, individual, couple and family counselling, support for those with more complex needs, after-hours crisis telephone counselling through Veterans Line, group programs to develop skills and enhance support, referrals to other services or specialist treatment programs and information, education and self-help resources.