Business
Mount Larcom
Interacting with Council
Mount Larcom Pool
Mount Larcom pool is an ageing asset which is open to the public from September through to April.
Although at the time of this report, it is only the beginning of the season, patronage numbers for October are down on the previous two years, with 182 patrons in FY21, 281 in FY22 and 154 FY23.
Mount Larcom Rural Transaction Centre is open from 8:30am-5pm Monday to Friday, for the community to access:
- Council Services
- Justice of the Peace
- Library
- Post office
- Services Australia
Customer Service Requests
The Mount Larcom Community engaged with Council on the following top 20 customer service requests from 30 June 2021 to 1 July 2022.
| CSR Type | Count of CSR Type |
|---|---|
| Gravel Road Repair (corrugations/stones/ruts/dust) | 64 |
| Waste Admin Haulage for Transfer Stations | 51 |
| Repair / Replacement of Wheelie Bin Request | 34 |
| Request to change address / details | 29 |
| Development services enquiries | 22 |
| Animal Registration Enquiry / Compliance Matter | 16 |
| Stray / Wandering Livestock - Cattle & Horses | 16 |
| Leak on Footpath / Road | 14 |
| Information Request General | 13 |
| Tree Request and Enquiries on Council Land | 11 |
| Debris on Road - tree / object / non-toxic liquid / sharps | 10 |
| Hydrant and Other Water Infrastructure Defects | 10 |
| Missed Wheelie Bin / Collection Problem | 10 |
| New Initial / Additional Kerbside Collection Levy | 10 |
| Public Amenities / Toilets (NOT water & sewerage) | 10 |
| Water Meter Enquiry/Issues/Reading | 10 |
| Public Waste Services Miscellaneous Request | 8 |
| New Rural Street Address and Replacement Marker | 7 |
| Overgrown Land - Roadside Slashing | 7 |
| Sealed Road Repair (bitumen, potholes, defects) | 7 |
| Total | 359 |
Rate Arrears
Mount Larcom’s socio-economic position is lower than that of the broader Gladstone Region.The median weekly household income for Mount Larcom is $1,268 compared to $1,693 for the Gladstone Region.
Mount Larcom also has a higher proportion of households with a mortgage compared to the region, being 42 per cent compared to 36.5 per cent for the region.
Residential rate arrears are in the higher end of the scale, with 29 properties in arrears as at 30 October 2021 this 2.3 per cent higher than 30 June 2022.The total number of rateable residential properties in Mount Larcom is 174.On average, 16.7 per cent of households have outstanding rate payments as at 31 October 2022.
On 30 June 2022, 9.5 per cent of rateable commercial properties (four properties) were in arrears. This decreased to 3 rate payers as of 31 October 2022.
