Business
Gladstone
Interacting With Council
Customer Service Requests
The Gladstone community engaged with Council on the following top 20 customer service requests from 30 June 2021 to 1 July 2022:
|
Customer Service Request Type |
Amount |
|---|---|
|
Request to change address / details |
436 |
|
Repair / Replacement of Wheelie Bin Request |
281 |
|
Leak on Footpath / Road |
259 |
|
Development services enquiries |
247 |
|
Collection of Found / Privately Impounded Animal |
175 |
|
Water Meter Enquiry/Issues/Reading |
167 |
|
Animal Noise Nuisance - Includes Caged Birds |
149 |
|
Animal Registration Enquiry / Compliance Matter |
148 |
|
Hydrant and Other Water Infrastructure Defects |
145 |
|
Overgrown / Unsightly Private Property Complaint |
102 |
|
Manhole & Other Sewer Infrastructure Defects |
93 |
|
Missed Wheelie Bin / Collection Problem |
91 |
|
Roaming / Straying Dog or Cat |
86 |
|
Tree Request and Enquiries on Council Land |
85 |
|
Animal - Cancel Registration |
83 |
|
SCADA & Radtel Alarms System |
76 |
|
Information Request General |
71 |
|
Building & Plumbing Compliance |
70 |
|
Statutory Review or Appeal |
68 |
|
Obstruction of Footpath -Vehicle / Boat/ Msg Board |
67 |
Rateing Arrears
The Gladstone socio-economic position is in line with the Gladstone Region.The median weekly household income for Gladstone is $1,622 compared to $1,693 for the Gladstone Region.
Residential rate arrears are in mid-range with 2001 properties in arrears as of 30 October 2021 this 0.2 per cent higher than 30 June 2022.The total rateable residential properties in Gladstone is 13,008.On average, 15.4 per cent of households have outstanding rate payments.
On 30 June 2022 9.4 per cent of rateable commercial properties were in arrears, meaning 106 rate payers were in arrears. This increased to 164 rate payers as of 31 October 2022.
