Business
Benaraby
Interacting with Council
Customer Service Requests
The community of Benaraby engaged with Council on the following top 20 customer service requests from 30 June 2021 to 1 July 2022:
Customer Service Request Type |
Amount |
---|---|
Request to change address / details |
21 |
Development services enquiries |
16 |
Roaming / Straying Dog or Cat |
11 |
Animal Noise Nuisance - Includes Caged Birds |
10 |
Leak on Footpath / Road |
8 |
Repair / Replacement of Wheelie Bin Request |
8 |
Animal Cancel registration |
7 |
Missed Wheelie Bin / Collection Problem |
5 |
Waste Admin Haulage for Transfer Stations |
5 |
Animal Registration Enquiry / Compliance Matter |
4 |
Building & Plumbing Compliance |
4 |
New Initial / Additional Kerbside Collection Levy |
4 |
New Rural Street Address and Replacement Marker |
4 |
Overgrown Land - Roadside Slashing |
3 |
Planning Compliance |
3 |
Wild/Pest Animal & 1080 (Dingo/Rabbit/Deer/Pig) |
3 |
Attack / Dangerous / Menacing Dog Incident |
2 |
Collection of Found / Privately Impounded Animal |
2 |
Debris on Road -tree/object/non toxi liquid/sharps |
2 |
Drainage,Kerb,Channelling,Pipes,Gully Pits, Drains |
2 |
Gravel Road Repair (corrugations/stones/ruts/dust) |
2 |
Hydrant and Other Water Infrastructure Defects |
2 |
Parks Maintenance Enquiries and Requests |
2 |
Water Meter Enquiry/Issues/Reading |
2 |
Rating Arrears
The Benaraby socio-economic position is higher than the Gladstone Region.The median weekly household income for Benaraby is $2,435 compared to $1,693 for the Gladstone Region. With 416 rateable residential properties and 41 commercial properties within the township.
Benaraby had with 14 residential properties in arrears as at 30 October 2022 this equated to 3.4 per cent of residential properties. This is a 66 per cent decrease than at 30 June 2022 when there were 42 properties in arrears.
There were four rateable commercial properties in arrears at 30 June 2022 which was 4.7 per cent of rateable properties. This number decreased to zero as 30 October 2022.
The total rateable residential properties in Gladstone is 13,008. On average, 15.4 per cent of households have outstanding rate payments.